Accessibility Problem Reporting

What to Do If You Encounter A Problem Using Our Website:

Web accessibility concerns, or any other accessibility concerns, should be brought to our attention immediately. We will strive to respond within one (1) business day.

Direct Phone Number: 305-896-3000
Send Email to:   

Please provide the following information:
Your name:
Your phone number:
Your email address:
The date and time you encountered a problem using our website:
The web browser you were using - e.g., Firefox, Google Chrome, Safari, etc.
The web page/web address on which the problem occurred:
What occurred/what were you unable to do:
Any error messages you received:


We strive to ensure that our website will comply with WCAG 2.0 AA, but recognize that alternatives to using the website should be available in the event that a user with a disability encounters a problem using our website. Should you encounter such a problem, we urge you to contact us, and we will provide an alternative way to quickly obtain the information you are seeking to obtain through the website.